Responsible Gaming at JILIPH
A guide that talks about winning owes you an honest word about limits. Gambling is entertainment, it costs money over time, and the tools below exist so you stay in control of that cost.
Tools available on every account
PAGCOR-licensed operators are required to give every player control tools, reachable from your account settings without contacting support.
- Deposit limits: cap what you can add daily, weekly or monthly
- Reality checks: periodic reminders of how long you have been playing
- Self-exclusion: lock your account for a chosen period when you need a break
- Loss limits: set a ceiling on net losses over a period
Signs it is time to pause
- You are depositing more than you planned, or chasing losses to break even
- You are borrowing money or using funds meant for bills to play
- Play is affecting your sleep, mood, work or relationships
- You feel you cannot stop even when you want to
If any of these sound familiar, set a deposit limit or self-exclude today, and reach out for support. There is no downside to taking a break, your VIP status and balance wait for you.
Where to get help
The National Center for Mental Health (NCMH) crisis line is 1553: free, confidential and available to anyone in the Philippines. It is a good first call if gambling is affecting your wellbeing. Remember also that players must be 21 or older and that accounts must be in your own name.
Frequently Asked Questions
How do I set a deposit limit?
Open your account settings and choose deposit limits, then set a daily, weekly or monthly cap. The limit applies immediately, and lowering it takes effect right away while raising it usually has a cooling-off delay.
What is the NCMH 1553 line?
1553 is the National Center for Mental Health crisis hotline in the Philippines, free and confidential. It is a suitable first contact if gambling is affecting your mental health or daily life.